These Terms of Service (the "Terms") form a binding agreement between you and DapperDriver, Inc. ("DapperDriver", "we", "us", "our"). They govern your access to and use of the DapperDriver mobile application, our website at dapperdriver.com, and any related services (together, the "Service").
By creating an account, placing an order, listing a boutique, accepting deliveries as a courier, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
You must be at least 18 years old to create an account or place an order. If you are between 13 and 17, you may use the Service only with the supervision and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Service is not intended for use by children under 13.
If you are using the Service on behalf of a business (such as listing a boutique), you represent that you are authorized to bind that business and that the business will be bound by these Terms.
When you create an account, you agree to provide accurate, current, and complete information, and to keep that information up to date. You are responsible for safeguarding your password and for all activity that occurs on your account. Notify us immediately at aidaly@dapperdriver.com if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms, that we suspect have been compromised, or that pose a risk to other users or to the Service.
DapperDriver operates a curated marketplace that connects three groups: shoppers who buy clothing and accessories, independent boutique partners who list items for sale, and DapperDriver couriers who deliver those items locally.
We are not the seller of items listed by boutique partners. We do not own the inventory, do not warehouse goods, and do not set the prices of items. The boutique you order from is the legal seller and the source of all product warranties. DapperDriver provides the technology, payment processing, and logistics that make the transaction possible.
We reserve the right to add, remove, or modify features of the Service, to set or change limits on use, and to refuse service to anyone for any lawful reason.
Prices are set by each boutique and shown in the app at the time of order. Delivery fees, applicable sales tax, and any optional driver tip are added at checkout and shown to you before you confirm. We do not add hidden charges.
All payments are processed by Stripe, Inc. ("Stripe"). When you place an order, your payment method is authorized for the full order amount and captured upon the boutique's acceptance. If the boutique cannot fulfill your order in whole or in part, the unfulfilled portion is refunded to your original payment method automatically.
If you order items from more than one boutique, each boutique's items are processed and paid out as a separate transaction. You may receive multiple delivery confirmations, multiple receipts, and multiple drivers, depending on routing.
An order is not final until the boutique accepts it. Until acceptance, either you or the boutique may cancel the order without charge. After acceptance, cancellation is governed by the boutique's stated cancellation policy and Section 7 (Returns).
Sales tax is calculated based on the delivery address and applicable state and local rules. We collect and remit sales tax where required.
DapperDriver dispatches an independent courier ("DapperDriver", "courier") to pick up your order from the boutique and deliver it to the address you provide. Estimated delivery windows are good-faith estimates and may vary based on traffic, weather, and other conditions outside our control.
You agree to provide an accurate delivery address and to be reasonably available at the time of delivery. If a delivery cannot be completed because the address is wrong, no one is available to receive the order, or the building requires access we were not informed about, we may attempt redelivery for an additional fee or treat the order as a return under Section 7.
Risk of loss for ordered items transfers to you upon delivery, except in cases of damage or loss caused by the courier (see Section 7).
Each boutique sets its own return policy. The applicable policy is shown on the product page before you confirm your order and again on your receipt. Returns are processed through the boutique, with DapperDriver coordinating the return pickup where the boutique offers that service.
If your order arrives damaged, contains the wrong item, or is missing items that you paid for, please report it through the app or by emailing aidaly@dapperdriver.com within forty-eight (48) hours of delivery. Photographs of the issue help us resolve it quickly. We will work with you and the boutique to provide a replacement, refund, or credit, as appropriate.
Vintage and final-sale items may be non-returnable, as indicated on the product page. Reporting damage caused in transit is still permitted within the 48-hour window described above.
If you list a boutique on DapperDriver, the following additional terms apply, in addition to any signed Boutique Partner Agreement:
If you make deliveries through DapperDriver, the following additional terms apply, in addition to any signed Driver Agreement:
By using the Service, you agree not to:
We reserve the right to investigate, suspend, or terminate accounts that violate this Section.
The DapperDriver name, logo, wordmarks, app, website, and all related software, design, text, photography (other than boutique product photography), and content are the property of DapperDriver, Inc. or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.
Photography, product descriptions, and brand assets uploaded by boutiques remain the property of the boutique, who grants DapperDriver a worldwide, royalty-free, sublicensable license to display, distribute, and promote that content in connection with the Service.
By submitting content to the Service (such as reviews, photos, or wishlists), you grant DapperDriver a worldwide, royalty-free, sublicensable, perpetual license to use, reproduce, and display that content in connection with the Service. You retain ownership of your content and represent that you have the rights to grant this license.
Your use of the Service is subject to our Privacy Policy, which describes the personal information we collect, how we use it, and your choices.
The Service is provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, DapperDriver disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted operation.
We do not warrant the quality, safety, condition, authenticity, or legality of items sold by boutiques. All product warranties are between you and the boutique you purchased from. Information provided by boutiques (sizing, materials, condition, provenance) is provided by the boutique and is not independently verified by DapperDriver.
Some jurisdictions do not allow certain warranty disclaimers. If those laws apply to you, some of the above may not apply to the extent prohibited.
To the fullest extent permitted by law, DapperDriver, its officers, directors, employees, contractors, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or loss of goodwill, arising out of or related to your use of the Service.
Our total cumulative liability to you for any claim arising out of or related to the Service or these Terms will not exceed the greater of (a) the amount you paid to DapperDriver in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. If those laws apply to you, the above may not fully apply, and our liability will be limited to the smallest amount permitted by applicable law.
You agree to defend, indemnify, and hold harmless DapperDriver and its officers, directors, employees, contractors, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights, including intellectual property, privacy, or contract rights; or (d) any content you submit to the Service.
Before filing any formal claim, you agree to contact us at aidaly@dapperdriver.com with a description of the issue and your contact information. We will work with you in good faith to resolve the matter for at least sixty (60) days before either party initiates arbitration.
Any dispute, claim, or controversy arising out of or related to these Terms or the Service that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in Miami, Florida, or, at your election, by telephone or video conference. Judgment on the award may be entered in any court of competent jurisdiction.
You and DapperDriver agree that any arbitration or proceeding will be conducted on an individual basis only and not on a class, consolidated, or representative basis. The arbitrator may not consolidate claims of multiple parties or preside over any form of class or representative proceeding.
Either party may bring a claim in small claims court for any dispute within that court's jurisdiction. Either party may also seek injunctive or equitable relief in court to protect its intellectual property rights.
You may opt out of the arbitration agreement and class action waiver in this Section by emailing aidaly@dapperdriver.com within thirty (30) days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your name and account email. Opting out does not affect any other provision of these Terms.
You may stop using the Service at any time and may close your account through the in-app account deletion option or by emailing aidaly@dapperdriver.com.
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe in good faith that you have violated these Terms, that your account has been compromised, or that termination is necessary to protect other users or the Service.
Sections that by their nature should survive termination, including Sections 11 (IP), 13 (Disclaimers), 14 (Liability), 15 (Indemnification), 16 (Disputes), and 19 (General) will survive.
We may update these Terms from time to time as our service, our partners, or applicable law evolves. When we make material changes, we will post the updated Terms here, change the "Effective" date at the top, and notify you in the app or by email at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Subject to Section 16, any claim not subject to arbitration must be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.
Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between you and DapperDriver.
You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
These Terms, together with the Privacy Policy and any signed Boutique Partner or Driver Agreement, constitute the entire agreement between you and DapperDriver regarding the Service and supersede all prior agreements on the subject.
Neither party is liable for any failure or delay in performance caused by events beyond reasonable control, including natural disasters, strikes, governmental actions, war, terrorism, or interruptions in third-party services on which we rely.
Questions about these Terms? Email aidaly@dapperdriver.com.